ITBROOKLYN helps drive quality, efficiency and cost performance across the care continuum. Members achieve cost savings by purchasing supplies and services through agreements negotiated with Vizient’s supply contractors. They also gain insight into clinical, financial and operational performance improvement opportunities through advanced analytics and advisory services. Finally, through proprietary networks, they learn from peers and share leading practices, improve target outcomes for quality and safety, and build market strategies that position them to thrive in today’s health care industry.

ITDoc is our premier patient and member relationship platform that harnesses the power and security of the cloud, as well as social and mobile technologies, to deliver more personalized engagement. It accomplishes this by providing a complete view of the patient, smarter patient management, and a connected patient engagement experience.

With ITDoc, care teams have easy access to clinical and non-clinical patient and member data including current health conditions and medications, appointment history, communication preferences, and data from the EHR and other systems. Teams are able to work smarter across entire patient and member groups to provide insightful care faster.

ITDoc has the flexibility to protect a wide range of applications and data access points. Ideal for utilisation with a patient portal, ITDoc can securely protect access to patient data with a range of authentication factors. The ease of use and flexibility of the platform enables patients to use a range of devices to authenticate access including mobile phones. Both short messaging service (SMS) and the mobile app can be used, offering optional authentication methods including a OneTouch PUSH authentication, allowing users to simply accept or reject the authentication.

Patients today demand and expect more from the healthcare industry, which is why it’s important to deliver more personalized experiences throughout the continuum of care. ITDoc connects teams and health professionals in a single place to seamlessly collaborate, ask questions, get answers, and gain insights. In addition, it streamlines patient management with the goal of delivering more efficient and effective care from patient acquisition to retention, giving healthcare providers the ability to go beyond health records and build better patient relationships. The result? Better patient satisfaction.

Absolutely. Our success is built on trust and it is at the core of everything we do. Our team goes the distance to ensure that customers’ data is safe and secure. We use a multi-layered approach to protect patient information, constantly monitoring and improving our application, systems, and processes to better protect the integrity and availability of all critical information.

For customers who need additional levels of security, compliance, and governance – such as those in healthcare – we offer our CyberSecurity Solutions, a premium set of integrated services built natively into the ITDoc.